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FAQs

1. What kind of products do you sell?


We curate smart, high-utility, and quirky essentials designed to bring convenience, joy, and style to everyday life. Think of us as your go-to store for clever daily-use products that make life easier (and a little more fun).

2. How does shipping work?


We source products directly from trusted suppliers and ship them straight to your doorstep. Delivery times vary depending on your location but usually range between 4–7 calendar days.

3. Do you charge for shipping?

No, we don't usually charge for shipping for most products on our platform. However, if applicable, it will be clearly mentioned at checkout.

4. Can I return or exchange a product?


Yes. If your product arrives damaged, defective, or not as described, we’ll gladly arrange a replacement or refund. Please contact us within 3 days of delivery with your order details and photos of the issue. You can reach us at support@simple-joys.com.

5. What if my order is delayed?



Sometimes logistics take a little longer than expected. If your order hasn’t arrived within the promised timeframe, just reach out to us—we’ll track it down and update you.

6. Do you offer cash on delivery (COD)?




Yes, we do offer COD on all our products. Additionally, we accept secure online payments via credit/debit cards, UPI, and wallets.

7. Where do you ship?





We ship across India. Some remote areas may take a little longer, but we’ll get it to you.